Down Payment

• Down Payment Hotel Reservation
  

The deposit, 30 % of the total booking price, is necessary when the total booking price exceeds € 700,00.

• Down Payment Restaurant Reservation
  

The deposit, 30 % of the estimated consumption, is necessary when the estimated consumption price reaches € 1800,00.

 

Cancellation Fee

• Cancellation Hotel Room
  

- until one week before arrival - no cancellation fee.

- in the last week before arrival - 50 % of the total booking price.

Our terms and condition are based on the the 

 

2006  General Terms and Conditions

for the Hotel Industriy (AGHB 2006 )

as of 15 November 2006

 

§ 3 Execution of the agreement – Down payment
3.1 The Accommodation Agreement shall be deemed entered into upon the acceptance
of the Party’s order by the Proprietor. Electronic declarations shall be
deemed received when they can be collected by the party to which they are addressed
under normal circumstances provided that they are received during the
published business hours of the Proprietor.

3.2 The Proprietor shall be entitled to enter into the Accommodation Agreement under
the condition that the Party makes a down payment. In such event, the Proprietor
shall be obliged to inform the Party of the required down payment before
accepting the written or oral order of the Party. If the Party agrees to the down
payment (in writing or orally), the Accommodation Agreement shall be deemed
entered into upon the receipt of the Party’s declaration of consent on the down
payment by the Proprietor.

 

• Down Payment Hotel Reservation
  

The deposit, 30 % of the total booking price, is necessary when the total booking price exceeds € 700,00.

• Down Payment Restaurant Reservation
  

The deposit, 30 % of the estimated consumption, is necessary when the estimated consumption price reaches € 1800,00.

3.3 The Party shall be obliged to make the down payment no later than 7 days (receipt)
before the accommodation. The costs for the financial transaction (e.g. remittance
fee) shall be paid by the Party. Credit and debit cards shall be subject to
the terms and conditions of the issuing company.
3.4 The down payment shall be deemed an instalment of the agreed remuneration.

§ 5 Rescission of the Accommodation Agreement – Cancellation fee

Rescission by the Proprietor
5.1 If the Accommodation Agreement provides for a down payment and such down
payment has not been made by the Party in time, the Proprietor may rescind the
Accommodation Agreement without granting any grace period.

5.2 If the Guest fails to arrive by 6.00 p.m. on the agreed date of arrival, the Proprietor
shall not be obliged to accommodate them unless a later time of arrival has
been agreed upon.

5.3 If the Party has made a down payment (see 3.3), the rooms shall be deemed reserved
until 12.00 noon on the day following the date of arrival at the latest. If a
down payment to the amount of more than four days has been made, the obligation
to accommodate the Guest shall end on 6.00 p.m. on the fourth day, the date
of arrival being deemed the first day, unless the Guest informs the Proprietor of a
later date of arrival.

5.4 Unless otherwise agreed upon, the Proprietor may rescind the Accommodation
Agreement for objectively justified reasons by means of a unilateral declaration
by 3 months before the agreed date of arrival of the Party

Rescission by the Party – Cancellation fee
5.5 The Party may rescind the Accommodation Agreement by means of a unilateral
declaration by 3 months before the agreed date of arrival of the Guest without being
liable to pay a cancellation fee.

5.6 Outside the period specified in § 5.5., the Party may only rescind the Accommodation
Agreement by means of a unilateral declaration subject to the following
cancellation fees:

 

•  until one week before arrival - no cancellation fee.
•  in the last week before arrival - 50 % of the total booking price.

Prevention from arrival
5.7 If the Party is prevented from arriving at the accommodating establishment on the
date of arrival since this is impossible due to unforeseeable extraordinary events
(e.g. extreme snowfall, floods etc.), the Party shall not be obliged to pay the
agreed remuneration for the date of arrival.

5.8 The obligation to pay the remuneration for the booked stay shall revive as soon as
the arrival becomes possible again provided that it becomes possible within three
days.

 

Court of Jurisdiction: Graz, Austria